Car dealerships in North America continue to wrestle with major disruptions that started last week with cyberattacks on a software company used widely in the auto retail sales sector.

CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks Wednesday. That led to an outage that has continued to impact operations.

For prospective car buyers, that may mean delays at dealerships or vehicle orders written up by hand, with no immediate end in sight.

On Monday, Group 1 Automotive Inc., a $4 billion automotive retailers, said that it continued to use “alternative processes” to sell cars to its customers.

  • Monument@lemmy.sdf.org
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    4 months ago

    I got my oil changed a week and a half ago and they actually said - they couldn’t do certain things because of the cyberattack. As a result they couldn’t log it or print out paperwork or… something. For an oil change it wasn’t a big deal, but I didn’t even think about the rest of the dealership’s operations.

    Fortunately, their payment system is isolated, but it gave me pause before I swiped my card.

    • Potatos_are_not_friends@lemmy.world
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      4 months ago

      I work in tech and the biggest regret I ever made was subscribing to security reports. For months, I was doom scrolling about the latest vulnerability, or another leak.

      I think I’ve accepted that somewhere, my CC is already exposed.

      • Monument@lemmy.sdf.org
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        4 months ago

        Oh, yeah. I just gave up on it. All my info got exposed in the recent AT&T hack, including my SS#, which is available as a data dump on the open web.

        My credit is locked, I use a data removal service, and my fingers are crossed. As for the rest… Meh. I’m just gonna keep on swimming.