Key Points:

  • Apple opposed a right-to-repair bill in Oregon, despite previously supporting a weaker one in California.
  • The key difference is Oregon’s restriction on “parts pairing,” which locks repairs to Apple or authorized shops.
  • Apple argues this protects security and privacy, but critics say it creates a repair monopoly and e-waste.
  • Apple claims their system eases repair and maintain data security, while Google doesn’t have such a requirement
  • Apple refused suggestions to revise the bill
  • Cybersecurity experts argue parts pairing is unnecessary for security and hinders sustainable repair.
  • Bappity@lemmy.world
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    9 months ago

    no suprise here. it’s apple. they made a $3500 device that has been bricking itself and charging people $100 to fix it because it’s completely proprietary

  • Cheems@lemmy.world
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    9 months ago

    Obviously people should be able to repair their own devices.

    Pumps millions into actively preventing that exact thing

  • the_q@lemmy.world
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    9 months ago

    It’s crazy that Apple is lauded as having amazing designers and engineers, but they can’t make easily repairable devices. It’s almost like that’s the point…

    • maniclucky@lemmy.world
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      9 months ago

      Ooooh. I have a story for this.

      I was a student at Purdue and one of the freshmen “engineering hype” lectures had people from industry come say why they’re so cool, etc. Now, this was specifically an electrical and computer engineering course, not the whole engineering school. These are the people who tore apart their various electronics for fun and made cool stuff using parts from RadioShack (RIP).

      Apple came to one. First red flag: she started with “don’t tell anyone we were here”. Weird, but whatever. She proceeded with her spiel and, after however long, got to the Q&A bit. Someone raised their hand and asked this: “why does Apple solder RAM into their devices”. This woman said, and I quote, “It is the position of Apple that the consumer has no right to change the product after it has been sold”. With a straight fucking face. Jaws dropped. There was a solid 10 seconds of silence while all these nerds (I include myself here) processed such a blatant anti-consumer (and anti-us if we’re being honest) statement. This was in 2010 (+/- 1 year).

      She finished up and left a few minutes later. No doubt some of my classmates went on to work for them, but it set my passionate hatred for Apple in stone right there. Don’t care how nice their devices are, even if my husband uses his apple devices all the time (the walled garden works well for his needs), I will never purchase an Apple product for myself.

    • highfiveconnoisseur@lemmy.world
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      9 months ago

      Can’t vs won’t. I have no doubt that they could do it, but apple didn’t get to be one of the most powerful companies in the world by doing the thing that is cheaper for the user.

      • NotMyOldRedditName@lemmy.world
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        9 months ago

        Oddly, these hard to repair things in apples case are actually cheaper because of it, and probably in many cases makes them more durable due to less failure points.

        The problems only come up if/when something does fail.

        Having to replace a whole board instead of just the ram isn’t cheaper, but that board per unit is cheaper.

    • test113@lemmy.world
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      9 months ago

      They have, but they are not in charge. Apple’s goal is to make money; everything else comes as an afterthought.

  • NocturnalMorning@lemmy.world
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    9 months ago

    Apple just wants to sell you more shit. If they’d just admit it, I’d at least respect their honesty. As it is they’re just flip flopping.

    • bobs_monkey@lemm.ee
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      9 months ago

      Apple just wants to sell you more shit.

      Bingo. I just set up a dual monitor and dock setup for my laptop in our home office. It dawned on me that my wife could get some use out of it, so I plugged it in. Come to find out, her MacBook Pro only supports a single external monitor. To do two external monitors, she’d have to upgrade to an entirely different and obviously more expensive MacBook. Dafuq? My almost 15 year old Sony laptop can do that ffs. Fucking boners.

      I know there are software hacks I can do to enable the functionality, but that’s asinine for a $1700 laptop. Guaranteed if I dual booted Linux on it the problem would magically disappear.

      • EddyBot@lemmy.world
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        9 months ago

        Guaranteed if I dual booted Linux on it the problem would magically disappear.

        unfortunately not since its a hardware limitation
        probably a cruft from the iPhone/iPad era since the first ARM desktop chips from Apple are basically beefed up phone chips which don’t need more than one external monitor

        anyway it is pretty stupid to ship a laptop with that limitation in this century

        • bobs_monkey@lemm.ee
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          9 months ago

          While I haven’t tried, there are software circumventions on osx that bypass that limitation, so I can all but guarantee it would likely be a non-issue on any given Linux distro

      • XeroxCool@lemmy.world
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        9 months ago

        Apple’s design revolves around devices “always” working. Dual externals probably has the potential to run like shit with heavy cpu loads. So they limit it to one where it’s “promised” to operate well. It’s why peripherals have to meet certain standards and have a license to pair to apple products, they have to work as Apple expects. Apple is afraid people will overextend resources and buy shitty peripherals and then say their apple is a piece of shit. So, their factor of safety is excessive. It helps foster the whole “apple just works” mentality, promoting its clean UI and smooth operation. It’s for common folk, people of the land, you know… Morons.

        And things still run like shit anyway, especially when navigating proprietarianism hell

        • NocturnalMorning@lemmy.world
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          9 months ago

          No they aren’t, they want to sell you and me more stuff. It’s the way it’s always been. We’re just the pleebs giving them our money.

          • XeroxCool@lemmy.world
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            9 months ago

            That’s the goal, yes, by way of making the gen pop think apple is doing them a favor by providing a worry-free environment

        • BearOfaTime@lemm.ee
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          9 months ago

          My 2010 Lenovo X series can run dual monitors with no problem. On any OS.

          No, apple intentionally handicapped this capability, which is available via USB on my 5 year old laptops.

        • bobs_monkey@lemm.ee
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          9 months ago

          Nah I fully get where you’re coming from, but locking out users is a cop out. Considering Apple’s M-series chips being “system-on-chips” integrating the CPU, GPU, RAM, and more, I can slightly understand limitations with someone trying to do dual monitor video rendering or 3d modeling overloading the chip and crashing the system on lower end chips. But even then, there could easily be a software mechanism that disallows such use when loads are too high as well as a warning to the user by way of a pop up prompt. Modern monitors using display port via thunderbolt and USB C while claiming the chip can’t handle it is such a silly restriction when 3rd party software can mitigate it. Like I understand to an extent that they’ve made computing easy for the technologically uneducated and illiterate, but given their track record with other business decisions, this seems like more of just another “we like money” scenario instead of protect grandma.

          Awesome username btw

          • barsoap@lemm.ee
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            9 months ago

            You don’t need additional monitors to overload the GPU you can do that with compute code alone, no actual graphics needed much less outputting graphics.

            Also it’s not terribly hard to prioritise scheduling such that certain aspects of the system remain responsive no matter how high the load, do that until you kill the resource-hungry process for exceeding hard limits and then display a popup sending the user to the apple store to buy an even stronger machine that’s even more overpriced. There, done. That still wouldn’t be a Mac I’d buy, but it’d be an Apple I’d respect, none of this “things are better when they’re worse” kind of gaslighting. That includes thinness of devices, btw, modern Apple laptops are severely crippled by their atrocious thermals, the beefiest CPU doesn’t do you any good if you can’t dissipate even half of the heat it produces, when you can run all cores at full tilt for a full half a second before it has to throttle to a crawl to not melt itself.

            Sidenote: Can OSX maximise windows nowadays? Did they get around to implementing it?

            • datavoid@lemmy.ml
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              9 months ago

              Sidenote: Can OSX maximise windows nowadays? Did they get around to implementing it?

              Don’t worry, you can buy a program to accomplish everything they forgot to put in the OS…

              Seriously though, the M series hardware is impressive, but it’s not like apple software is actually more reliable. I’m running Ableton Live on an M1 air, and while it performs much better than on windows, it crashes exactly the same if you happen to choose the wrong order of operations. At least on windows you can choose “wait for this program to respond” - on mac you’re going straight to desktop.

    • ozymandias117@lemmy.world
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      9 months ago

      They haven’t yet supported right to repair for their own devices, so there’s very little flip flopping

  • whoelectroplateuntil@sh.itjust.works
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    9 months ago

    Right to repair also has an environmental angle. Consider which one uses more resources and likely produces more pollution:

    • The RAM in your laptop dies, you take it to a repair shop, they swap out the dead RAM. Dead RAM goes in the bin, laptop has years of life left in it
    • The RAM in your Macbook dies, the RAM is soldered to the board, you throw the whole thing away and buy a new one, and when a single component in the new Macbook dies, lather, rinse, repeat

    Considering how much extra e-waste is generated when people can’t repair things, there’s really no way to buy Apple and call yourself an environmentalist.

    • theherk@lemmy.world
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      9 months ago

      I really hope neither Apple nor any other repair shop simply casts electronic components in the bin. My expectation in both cases is that the components are recycled, at least for precious metals.

  • NuXCOM_90Percent@lemmy.zip
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    9 months ago

    apple’s “support” was basically malicious compliance.

    The only way to get new parts involved sending in the damaged ones, which still screws over any third party business because they can’t have spare parts on hand for fast repairs. And the pricing basically meant you were saving like ten bucks in exchange for potentially fucking up and destroying your hardware. As opposed to using the repair program at the apple store.

  • TheAlbacor@lemmy.world
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    9 months ago

    Of course they want you to use their shops. That way they can charge whatever price they want.

    It’s the same reason McDonald’s ice cream machines are always down.

      • TheAlbacor@lemmy.world
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        9 months ago

        That doesn’t make sense when they backed the one in California but only didn’t back this one because it would allow consumers to go outside of their repair system.

    • BearOfaTime@lemm.ee
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      9 months ago

      Meh, the ice cream machine is a different thing. I haven’t figured out fully how it benefits McD’s, I suspect there’s little profit margin on ice cream, but having the machine at all still brings (hopeful) people in who buy something else. A bait-and-switch.

      McD’s uses the same machine as many other places, but they have the temp variance much tighter, so much tighter that after the daily cleaning cycle, it takes hours to get back to temp.

      Then (and this is probably what you’re referring to), if the machine has a code, the franchise is required by contract to use the repair service that comes with the machine lease.

      There’s an indedependent dev who wrote a code reader/reset tool for the machines, and McD’s isn’t happy about it.

      I’m not clear how doing the maintenence this way benefits McD’s, unless they own the servicing company, and it doesn’t appear that they do.

      In the end, it means McD’s will often not actually have ice cream available. But these are franchises, so it would hurt the franchise most directly. Seems there’d be a potential legal issue here, if it could be proven.

  • tabular@lemmy.world
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    9 months ago

    “safety, security, safety, security”

    No, you mean “money, money for us”.

  • LazaroFilm@lemmy.world
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    9 months ago

    Make parts pairing a free procedure by law with minimum required process and anyone can request it. Now Apple gets to keep their “security” bs argument and repairs can be done by anyone and paired by Apple for free.