If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.
Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.
Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.
And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.
What do you expect with companies like Amazon, Zappos and such where their business model was buy try on and return. Then there is Walmart that would take anything back including empty paint cans if the buyer was unhappy with the color.
I agree. It was the companies’ fault for offering it in the first place.