I can’t seem to find that one comment explaining the issue with them…
But for the sake of promoting conversation on Lemmy, what’s the issue with Epic, and why should I go for Steam or GoG?
Note: Piracy is not an answer. I understand why, and do agree to a certain extent… But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹… coming from someone who could never ever afford to purchase games, nor could my parents… Hence I’ve always played bootleg, or pirated games.
TL;DR
What’s wrong?
- Their launcher has a terrible UI AND UX.
- They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
- They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn’t that big of a deal, but idk.)
- They are actively anti-linux for some reason.
You must log in or register to comment.
Epic cons:
- Filled to the brim with DRM, at the point where you can’t even launch many singleplayer games offline
- Actively against linux, for some fucking reason
- Bad launcher (but this one is no biggie, you can and should use Heroic launcher instead of the official one)
- Bad store in general compared to steam
- Ties with Tencent (super anti-consumer chinese state-owned megacorp)
Epic pros:
- Free games
- With coupons prices can get VERY low
- When it opened I heard the percent they take from game devs was lower than the other stores (not sure if it’s still the case and tbh if it ever was)
Steam pros:
- Pushing linux gaming like their life depends on it
- Generally correct towards the consumer
- Huge store and many information, from the game store pages to the workshop
- During sales prices are good
Steam cons:
- Drm
- Bad official app Ux and messy ui
Gog
I don’t know anything besides the fact that it has drm-free games and that it’s owned by CDPR (the guys who developed the witcher series and cyberpunk)
I personally purchase my games on steam, since I think their contribution to linux gaming is crucial for linux to go mainstream
Choose what you will knowing this. If someone else wants to add something to this list you’re welcome to do so.
Epic cons:
Also:
- Epic has already been caught scanning and collecting data from files on people’s hard drives that are totally unrelated to Epic or its games.
- Epic’s habit of interfering with game availability, through exclusivity deals.
Ties with Tencent (super anti-consumer chinese state-owned megacorp)
To be more clear about it, Tencent is Epic’s largest investor, so they obviously have a great deal of influence over and access to anything they want from Epic (likely including user data) and they directly benefit from Epic’s growth.
Steam pros:
Also:
- Actively funding and supporting development of linux gaming technologies for more than a few years now, to the point where linux is now very much a viable gaming platform.
Steam cons:
DrmGiven that DRM on Steam is entirely up to each game publisher, I don’t think it’s appropriate to list under “Steam cons”. I’m not even sure that any of my Steam games have DRM.
If you mean that most Steam games expect to find an instance of Steam running, you should know that is not DRM, and it’s trivially replaced with the open-source Goldberg Emulator or a similar tool.
Gog
I don’t know anything besides the fact that it has drm-free gamesAnother plus for GOG is that they let you download games with a web browser. No special app required. (I think Itch.io does this as well.)
Epic was scanning your Steam friends and play history
Valve was scanning your DNS cache
So… Maybe we shouldn’t forget to mention the second one if we’re going to bring up the first one
Valve was scanning your DNS cache
The story I read was that they didn’t collect or report anything, but just flagged a user if the cache contained a known game hack site, and that they stopped doing that years ago.
Not comparable to what Epic was caught doing, IMHO. Still, if there’s an article with more detail, I wouldn’t mind reading it. (Maybe it was part of their anti-cheat system of the time?)
Funny how if it was any other company you would call bs and tell them to fuck off with their “trust me bro” attitude.
To me it’s much worse what Valve did, they have no business looking at my browsing history, that’s much more private than the games I own on Steam or the three friends I’ve got on both platforms anyway.
Don’t forget that Epic buys up existing licenses to sell them as exclusives. They even pulled Rocket League from Steam after buying the studio.
Let’s also not forget that game developers have no choice but to release on steam if they want to have any chance on breaking even since they have that huge of a market share and that Epic challenging that already lead to better deals for developers since Valve hat virtually free reign before
Rocket League is fully playable on Steam.
The story of most of Valve’s games is finding a mod, hiring the modder, then making the game exclusive to Steam.
You can no longer buy the game on Steam though.
The difference between Steam and Epic is that Steam gets modders who mod their Source games. These mods don’t exist outside of Valve games. Valve is paying someone who loves their games and makes content for those games. They are smart in recognizing talent and bringing it to their development teams.
Epic finds existing games with existing communities and build a wall around it so Epic becomes a gatekeeper to the fun. They stop games from working on other storefronts or pay for “exclusivity” which means stopping people from playing the game.
A con for GOG is their site is slow as fuck. And god forbid you want to go back to a previous page, you’ll likely lose where you were looking 9 times out of ten. Especially so on mobile.
Pros: Can be the only place you can get old games that would’ve been unavailable otherwise
The older games are often really really cheap, especially during sales
Another con is that GOG versions are usually not updated as much as other versions are. It’s a shame, because I’d prefer to use GOG when possible.
Gog also seemingly no 2fa other than an faq page with instructions that cannot be followed.
I always get 2FA’d on GoG for an emailed code
Do you remember how to configure it? Last I checked I went through every account and settings page on the store site and seemingly separate customer service log in and no clear way to set it up.
Not a clue sorry. I’m personally not one to go out of my way to set up 2FA even though I know it’s good practice to do so (unless it’s work related, then I do)
Steam’s, Epic’s, Ubisoft’s, Battle.net’s and whatever-EA’s-thing-is-called-now’s sites are also slow as shit. What is it with these platforms which prevent them from loading a webpage in less than 10 seconds?
By making the entire thing a JavaScript monstrosity with egregious amounts of scripts.
Sadly, it’s likely a lot of tracking. The kind that look where your mouse is and where you scroll and stop etc.
What tracking does Epic need? “According to our analytics, 100% of users scroll to the free games banner on Tuesday at 5pm CEST, then leave and don’t come back for a week. What a mystery!”
Oh thanks for the reminder, I hadn’t opened epic so I can scroll down to the free games banner in a while.
You’d be appalled how much people in corporations earn for making these obvious observations…
In Steam’s case, the slowness looks more like a side effect of it being a Chromium Embedded Framework application (similar to Electron) with a lot of extras bolted on. It’s just not built for efficient use of resources.
The website, outside of the client is still slower than it used to be a good few years ago
Steam UI is messy but they have a ton of functionality in their store/system. Epic took ages to even get a functioning cart, Steam has tons of features which are not even tied to the games in their store like remote play and Steam VR. Family sharing is also really cool for example. Also Steam basically killed piracy for a long time due to amazing Steam sales + convenience of use.
Steam ui might be messy but you can get custom skins for it.
I want to note that Steam isn’t inherently a DRM platform, as there are many games on Steam which are DRM free. Even ones that require the Steam backend can be bundled with Steamworks, serving all the same backend requirements without Steam needing to be installed on the machine.
Epic has a significantly higher percentage of games confirmed to be DRM-free.
So if we just assume this random wiki with no sourcing is correct…
Steam has more games than everyone else, DRM on Steam is the developer/publisher’s choice, Steam still has more DRM-free games than Epic does, and how many of the ones Epic has are exclusives that don’t count?
Many of the articles do have references on the DRM status. Here’s an example indicating verification by a staff member. I personally tested a bunch of the games for DRM and noted it back when I contributed. Until recently, most of the games released on Epic were DRM-free. Even the Sony games were notably DRM-free on Epic before they were released on GOG. Nowadays, it’s more common for the new ones to use EOS and have it function as DRM.
https://www.pcgamingwiki.com/wiki/List_of_DRM-free_games
The Origin store proportionally has more DRM free games than Steam…
So if we just assume this random wiki with no sourcing is correct…
Steam has more games than everyone else, DRM on Steam is the developer/publisher’s choice, Steam still has more DRM-free games than Origin does, and how many of the ones Origin has are exclusives that don’t count?
deleted by creator
Do you know what proportions are?
Didn’t know about heroic… Gonna check that out.
Also, wow. You’re the dude that appears in comment sections with well-formatted paragraphs 💯.
Appreciate your service.
Another Epic con: they bribe devs to not launch their games on Steam and GoG, because their store isn’t good.
Steam DRM is optional, it depends on developers to implement it.
Valve is what happens when someone who’s not just outright fucking evil invents a money printing machine
Yeah, and somehow they managed to invent like 90% of all “evil” MTX and DRM in the process, take a bigger cut than competitors and actively reject having a returns policy until pushed by regulators and competitors, all the while being super not evil.
It’s a fine line to walk, that.
somehow they managed to invent like 90% of all “evil” MTX and DRM in the process
Having worked with DRM systems since long before Valve existed, I’m reasonably certain this is just plain false.
Yeah, and I don’t remember Half-life being the game that introduced the world to horse armor.
The user is being hyperbolic, but is referring to their substantial role in popularising loot boxes, as well as the marketplace that has spawned a real gambling industry around it. Kids gamble on 3rd party sites for marketplace prizes and Valve does very little to interfere.
Your first line is straight up misinformation. Epic has remarkably few games with DRM, mostly from big publishers implementing their own. I’ve yet to find an indie that can’t be launched directly as an .exe. Same with Cyberpunk 2077, launches directly without issue.
The only singleplayer game I can’t play offline is Hitman, just like on Steam, because their publisher sucks.
Eh… A whole bunch of games on Epic are DRM free, proportionally more than there are on Steam in fact…
Well, I have four big ones:
-
System scanning: EGS is known to automatically scan your system and send your data back to them. While this seems to be the same type of analytics Steam does occasionally, in Steam’s case, it’s opt-in, and done with full, informed consent.
-
Paid exclusives: Epic has been known to pay publishers to make their games artificially exclusive to their own store. They regularly claim this money is to support the development of the games in question, but this is easily disproven, as they’ve been seen buying games known to be complete more than once. Additionally, this has resulted in bait-and-switch-like situations, where users would prepurchase Steam copies of games, only to be informed that they wouldn’t be getting them.
-
Publisher-centric behavior: Another user here claimed that EGS is pro-developer and anti-consumer, but this is only half true. This only rings true in the case of self-published games. There have been cases of developers getting unwarranted backlash after aforementioned bait-and-switches, when they were just as surprised to learn about all the “development support” they received as anyone.
-
Tim Sweeney: Tim Weeney, the CEO of Epic, is an asshole. A giant, narcissistic, hateful shitbag. Just look at his Twitter, the dudes a giant POS.
Additionally, this has resulted in bait-and-switch-like situations, where users would prepurchase Steam copies of games, only to be informed that they wouldn’t be getting them.
I didn’t know about this.
It happened to Metro Exodus (great game btw) but iirc all pre orders were honoured and the game was just delisted.
Has it happened after that?
Removed by mod
-
I posted about this in another thread, but Epic also bought exclusivity for games that were crowd-funded then had the option to have the game on Steam removed or you’d get the Steam key after the exclusivity period expired. This pissed off a lot of people.
Wow. That’s understandably frustrating.
Yeah, this caused A LOT of controversy back then. As far as I know, Epic has stopped doing this and has pivoted a bit more into funding game development (i.e. Alan Wake 2.) That being said, that gave Epic a terrible reputation when they initially launched EGS.
They are still doing it. I’m still waiting for dead island 2 to come to steam because it’s a 1 year timed exclusive on epic
They still sign exclusives, they don’t do it with crowdfunded projects that promised a Steam release anymore.
I meant with crowd funded games. I’m aware that they still buy exclusivity. Though from what I know they pay indies less compared to what they used to pay.
I didn’t know this. Which games did it?
I don’t actually know all the games that did this, but the most famous examples are Phoenix Point and Shenmue 3. I already read that Outer Wilds was another one that took the exclusivity deal.
Epic’s CEO has a hateboner for everything Linux.
No linux support. Actually, in the case of games like rocket league, they REMOVED linux support.
They bought the game and changed out the graphics API to kill the Linux native builds, then after the community got it working via Wine, they added anticheat. Epic went further than incompetence on that one.
I’ve been able to play it in heroic launcher. Didn’t realize it was it was this bad
I personally don’t like Epic for paying developers for exclusivity deals, keeping games off other PC platforms for a year or more. Artificial scarcity is bad for consumers.
Even worse is that they do this while trying to paint themselves as the underdog against the Steam monopoly. It’s not only hypocritical, but also deceitful. A new monopoly is not a solution to an existing monopoly, but a solution to investments paying off.
Don’t forget them being hypocritical again for suing google/apple for being monopolistic because they don’t want to have to go through them for payment.
You guys don’t understand what a monopoly is…
I do know what it is, and I don’t actually think Steam is one. They have a considerable market share, but they are by no means the only way to get games on PC, nor do they exercise their dominance in a way that stifles competition.
I’m pretty sure Tim Sweeny knows this as well, but he still calls it a “monopoly” whenever he has the chance.
They were sued in the EU for violating anti trust laws, lost and decided not to cooperate.
They’re currently getting sued for forcing devs to not sell their games at a lower price on other platforms.
Their marketshare is more than enough to consider them a monopoly, you don’t need 100% of the market to be one, you just need to be so implanted that you become the default solution. Google doesn’t have 100% of the market, it still is considered a monopoly for search engines
Definitely a terrible idea.
Using money to jump ahead in the line is a terrible mindset. Provide good features, you’ll get your recognition.
Which they don’t do. Their platform has very few features, and doesn’t even have a cart. (Well last time I booted EGS like a year ago).
They have almost no features and of the features they do provide, none of them are great. Their only “feature” is operating at a loss, subsidized by megacorps, for many years like Amazon to gain a bunch of market share.
Luckily for gamers, steam already existed so they couldn’t corner the market and enshittify the entire industry like amazon did.
No it won’t - people are lazy
Even CDProjekt sold many more copies on steam than GOG when you
- Actually own the ge there instead of renting a licence for it.
- Know that 100% of your money go to the game developers.
- Get many additional goodies for free
Don’t tell me people are choosing the better deal when it’s all just steam having the might of “I have most of my games there already” on their side…
It doesn’t really bother me since it’s still on pc anyway, it doesn’t matter massively where you get a game from (unless you specifically want drm free copies).
Especially when Epic is funding development with those deals.
Why not say fuck the developers instead? They’re the ones accepting guaranteed income in exchange for exclusivity, maybe you should be mad at then for not taking a chance at the “influencer making your game popular enough that you recoup your cost” lottery.
Por que no dos?
If I’m not buying anything on Epic then I’m also not buying from developers that agree to Epic’s exclusivity. Two birds, one stone.
They got paid for the exclusivity, after that if they don’t sell as much then so be it, but just releasing on Steam is like choosing to play the lottery as a retirement plan and signing an exclusivity deal is like having a job, one might pay tens of millions or nothing, the other you’re sure will let you buy food for the next couple of years.
There’s tons of games on Steam that the devs have put everything they had in it only to never see any success and then you’ve got games like Vampire Survivors where nothing happened for months until suddenly a YouTuber started playing it and it became a major success. And I mean, good for Luca (and eventually for his team), but for every successful small dev there’s tens of unsuccessful ones…
deleted by creator
While this is a concern I generally share, I doubt the overwhelming majority of players even give it a single thought. Most don‘t care about things like human rights when the product is nice. Only once did I hear someone bring up Tencent owning 30% of Larian (Baldur‘s Gate 3) for example. The masses really don‘t even want to hear it.
Lol average sinophobe western chud
Average .ml lemming
Pretty much every single decision you can see from their history since the inception of EGS is either stupid or blatantly destructive to gaming industry. Just some examples: better revenue shares for developers? Sure but this translates into worse platform. Money bonuses for exclusivity is great for developers? Sure but the game is then stuck at the platform that gives no means for users to interact and let developers know how they could improve their product. Cross platform multiplayer platform that works? Sure but then we have to deal with stupid requirements like having an account on additional platforms we may not want to use, even to play single player modes sometimes.
You can also check Tim’s Twitter and see how ignorant and hypocritical he is. I wouldn’t mind it but his decisions seem to actually affect the whole platform and therefore the industry so… too bad.
Epic is the worst of the 3 platforms for a user. It is a drm like steam, but with less games on it, and even less optimized (so even more wasted resources and time loading useless advertising).
Steam has it that is makes game run on Linux smoothly, and the biggest library of games. Gog is drm free. Epic has absolutely nothing a user may want, except for free games so that you are now captive of their shitty platform.
This. Steam also offers reviews, achievements, workshop, communities, groups, streaming, etc, etc
Epic doesn’t have to be as good as Steam; it has to be better than Steam. People don’t up and leave platforms they like for new platforms for no reason. Epic can take a smaller cut on games but if that doesn’t carry to the end user why should I care.
At this point, I don’t know if Epic can get better than Steam in the ways that matter simply because they are clearly trying very hard to gain a dominant market position in ways that make it seem like they would abuse such a position, while Valve has had that dominant position for decades without abusing it. Valve is one of the few companies I trust these days. That trust is Valve’s to lose, not any other competitor’s to gain, though I am open to other adjacent providers (like I’ve got an xbox game pass sub, a ps5, and switch).
Valve is one of the few companies I trust these days. That trust is Valve’s to lose, not any other competitor’s to gain
So much this!
I have zero experience with epic or gog, but steam got incredibly bad lately. It’s not uncomon for it to consume 2 entire CPU cores just by animating some store page background.
Steam has always been rather bad on performances, but epic somehow managed to do worse.
The multi-billionaire owner with the backing of the Chinese government is claiming that he’s the underdog against a popular company/piece of software/GabeN. He’s made some poor choices interacting with the community.
Yes, it’s probably nice for a publisher to have a guaranteed income, which is why they sell exclusivity. It leaves a sour taste in my mouth, so I choose not to support it.
The rest about the launcher being bad sounds unhinged to me, but some people are really into that.
They bought Rocket League and actively made it worse.
I don’t disagree with everything you said here but come on, Steam is basically a privately owned PC games store monopoly that has now been going on for 25 years. Since it’s not public we can’t really know for sure but there’s a very real possibility that Epic is the underdog here
I don’t think steam has any anti-competitive behavior that I’m aware of.
Fortnite has roughly 100 million more monthly active users than steam, to say nothing of every piece of software running Unreal Engine, Epic is huge.
Steam somehow prevents publishers from selling games at a cheaper price in competitors’ stores, even if their cut from the store is lower. That is extremely anti-competitive and has to be illegal.
If you sign up to use Steam to distribute your game then one of the things you agree to is to make it available on Steam at the same price you offer anywhere else. This protects Steam’s business and ensures that Steam customers aren’t disadvantaged.
However, it also applies even if the alternative channels don’t make use of Steam directly (e.g selling on Epic). This is where the Wolfire Games lawsuit comes in. Will be interesting to see how it goes.
True. I forgot about that in my comment actually. I think they calmed down on that because it was basically illegal in a lot of countries though.
Steam was fined in Australia for not providing refunds for games
Epic doesn’t make nearly as much money from Fortnite’s players as Steam makes from their users though. Same for UE royalties. I don’t think there’s a single UE license that has a 30% rev share (which is what you get on steam if you don’t have big AAA sales). Hell, I don’t even think there’s one at 10%.
Steam doesn’t have anti competitive behavior yet. Gabe has made some bad decisions in the past (may I remind you that he greenlit Bethesda’s paid mods idea ?) but he does seem to generally put the users first. But what happens after him ? Imo the company will go public at some point, and it’s pretty much downhill from here
Edit: gotta love getting downvoted into the negatives with nobody pointing out anything wrong with my comment, all because I dared criticizing the sacrosanct Steam. I actually quite like Steam but gamers are downright irrational when it comes to this platform.
Gabe had a say in greenlighting horse armour? What?
Horse armor was a dlc, not a mod (well, there were also joke mods), and it was for Oblivion. They tested the paid mods on Skyrim back in 2015. Officially implemented on the Steam workshop and all, and obviously Valve was supposed to get a cut out of every sale which is probably why they were A-OK with it. (Bethesda is apparently having another try right now, although it looks like Valve is out of the picture this time)
The multi-billionaire owner with the backing of the Chinese government
Who cares about the backing if it has no effect on anything? I’m more concerned about Valve having a separate Steam client for China, censoring their games specifically for China and even reportedly banning for bringing up Winnie the Pooh.
lol XD, let me tell you, if someone is financing something like that, they sure as heck expect something in exchange someday.
So, you believe a government powerful enough to make unaffiliated companies bow to their liking won’t leverage their investment?
Why do you think they invested? Just for fun?
You invest to gain influence, not to have less influence.
Tencent also own WeChat.
https://citizenlab.ca/2020/05/wechat-surveillance-explained/
Since this is a gaming community, it would be more relevant to say that Tencent likely has a stake in something that you already play or use, like Discord.
Like Epic which is the topic of this thread.
Most investments aren’t to gain influence but to profit. At this time, there is no sign of Epic doing anything that could be explained by the alleged influence of the Chinese government, and as the majority owner, Tim Sweeney has the final say anyway.
I never said it was not for profit. I said you invest to gain influence, which is true by fact, not an opinion. If I buy a significant number of shares in a company, I do so because I want more than money; I want influence on decision-making. I do not think the Chinese government is only interested in monetary gains; do you think that’s their only goal?
And again, do you believe a country/government able to indoctrinate any business that wants a share of their market, like the Steam example, is only invested for monetary gains and nothing else?
Tim Sweeney can do and decide many things, but opposing the Chinese government is certainly not one. And I don’t know how you imagine influence, but having 40% of a company is something I call influence, wouldn’t you? Even if they can’t tell him how to run the business, he sure as hell will do nothing that could worsen the relationship between him and his biggest investor, aka Tencent. And who is behind Tencent? The Chinese government.
It’s all in the realm of “what if”. Sure, it could attempt this or that, but it hasn’t, nor is there any guarantee that it would fly. That just brings me back to the original point of when a company that is not partially owned by the Chinese actively works to please the Chinese government to further their business interest but I don’t see much of that with Epic. If you look at some of the other companies in which Tencent has a large stake, like Dontnod, there’s absolutely no sign of the Chinese agenda in the games either.
Yes, and you are entitled to your own opinion, but that does not change the facts. No, the influence is not “what if it is there” – it is there, plain and simple. That’s not up for discussion. It’s public knowledge that Tencent owns 40%, and Tencent is a government-controlled entity. It does not matter if they “abuse/use” it actively or not. It sounds like, in your mind, influence is only relevant when you use it actively, which is not true.
They’re also just plain unethical. There’s never been a government as insidious as the CCP in exploiting vulnerable foreign nations like South Africa or South East Asia thru incentives that are basically just a debt trap.
Who cares about the backing if it has no effect on anything?
It’s more illustrating that Epic isn’t underfunded. I don’t know anything about steam in China.
Epic not being underfunded is stating the obvious. Just look at the scope of their Fortnite collaborations.
No support for Linux - steam has it built in and the DRM free nature of gog games means that they’re not too tough to get running via wine.
I think Tim Sweeney is actually anti-linux for the consumer. Since the Deck runs on Linux, he has basically negative incentive for any of their games to run on it.
which I hate considering UT2003/2004 had native Linux support.
Also, they killed off the UT franchise so that it wouldn’t compete with Fortnite, even though the games were at best adjacent.
Epic represents the worst parts of capitalism intersecting with games. Well, a set of them, EA represents another set, and Activision-Blizzard yet another set (though there is some overlap). And Microsoft might be the worst of them all but they are still posturing and doing a much better job than Epic at taking market share (which means they know to hold back on the anti-consumer stuff after learning lessons about overplaying their hand too soon several times over).
They learnt their lesson many times over in the past and know how to play the game better
deleted by creator
aside from what everyone else said, they killed the beloved Unreal Tournament series, which is a huge sour spot for older gamers who fondly remember those. Then there’s the excessive microtransaction demand inside Fortnite, a game with a large playerbase under the age of 18. That alone led to two major lawsuits that they both lost
Aside from TF2–and even that I got a bit bored with–most all of my interest in multiplayer FPS died along with Unreal Tournament. Doesn’t feel like having fun is the goal anymore.
They are killing rocket league too
I quit playing Rocket League the moment it was announced that it was going to be Epic exclusive available only on Windows.
In short, Epic is anti-consumer. They claim better support for developers, but in reality consumers are the one paying for that. Normally this wouldn’t be a problem, but you the consumer have no choice in it. You are forced through exclusives and other limitations to use inferior service for the same price. Even free games they give are there to drag you into their ecosystem and abuse.
This is why Valve doesn’t feel threatened, I assume, and is not likely to feel the pressure from Epic anytime soon. For that to happen, Epic would have to get on par with features and customer benefits equal or better than Steam and that’s not happening anytime soon. Epic would rather throw hundreds of millions on exclusive deal with some developer and force you the consumer to buy the game on EGS than actually improve the service.
Epic doesn’t see gamers as their customer - they see developers as their customer and shape the customer experience around that. For example, Epic said that if/when they add reviews, developers could choose to opt their games out of reviews. That’s very pro-developer, but very anti-consumer, whatever you might think of the value of reviews. Informed customers can rattle off a long list of reasons they don’t like Epic and why they’re bad, but they are a small minority of PC gamers. The “silent majority” doesn’t keep up with this kind of stuff or really care about it, so they are literally judging stores on their merits and Epic is a bare bones platform that doesn’t offer customers a good reason to spend money in their store because they don’t think they need to.
Instead of offering anything to be a better platform they are burning money on the platform in hopes they can pay their way to dominance by paid exclusivivity and giving away games. One of those isn’t bad for users. Now consider what Epic offers beyond being able to buy and download a game. Nothing. Epic is only a storefront and they’ve had years to work on this at this point. Steam has gained dominance and maintains it in no small part due to all the additional features available to everyone. Do you use the steam workshop for any of your games? Have you used the steam community forums to troubleshoot a problem? Do you use big picture mode for a more console like experience? Do you customize your controller settings with the pretty expansive controller support built into steam? The overlay? How about the custom profiles and badges and trading cards? Epic is only a storefront. That’s it. That’s all that’s on offer. So they supplement it with bribing devs to be exclusive to their store and giving away games to try and attract users.
I love the steam chat, as someone who doesn’t use discord very often at all. Having the chat is an easy to too flick a message off to someone while i play
Not only that, the storefront runs atrociously slow and the privacy policy is invasive.
These are true criticisms, but I’m not sure if they’re fair. To the best of my recollection, Steam had none of those things in 2008, either, about the time they were the age of the EGS, now.
You could say they should (be able to) compete on the merits alone, without free games or paid exclusivity, but that argument wouldn’t reflect reality: you need a hefty carrot to lure people away from their comfort zone.
Steam had none of those things in 2008
Yes, true. But it’s not 2008 anymore. It makes no sense for companies to compete based on features and functionality equivalent to their age.
If someone starts a company today offering only old 1960 color TVs, I’m not going to say “Well they’re new, and that’s what TV manufacturers would have had at the time”. That makes zero sense.
If Epic wants to compete with steam they need to actually compete. They offer nothing of value presently. They have the money and the technical talent to make a good launcher. They just appear to choose not to.
They have the money and the technical talent to make a good launcher. They just appear to choose not to.
This is completely the case. You can’t tell me the makers of Unreal Engine couldn’t figure out how to replicate at least some of the more commonly used features of Steam. Of course they can do it. Someone somewhere in the corporate ladder decided they don’t need the extra features to compete with steam. Maybe burning money on the exclusivity contracts and game giveaways will work out in the long run, but I doubt that when they flat out said they’re spending more money than they earn in their 800+ person layoff just a few months ago.
