“For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option”
It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.
Companies like Uber, Doordash, etc. think they’re more important than they actually are. They want their drivers to quit in a “Oh yeah, well if we have to pay our drivers a minimum wage now then we don’t want to do business here,” sense. As if delivery services actually help local economies and don’t strangle small businesses and exploit vulnerable job-seeking people. Good riddance, I’d love to see more cities run these companies into the ground.
Frankly the model of ordering directly from a restaurant who had their own delivery drivers was better.