• joelfromaus@aussie.zone
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    11 months ago

    Maybe less investment in trying to monopolise the market and more investment in developing their shopping platform so it’s not a smouldering turd.

    • Ottomateeverything@lemmy.world
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      11 months ago

      This is the most asinine approach IMO.

      “Let’s release a worse product. Hey, no one likes it. Okay, let’s spend money on games so THEY can essentially force people to use our software. Hey, still, no one really likes it. Okay, let’s try to give away stuff for free. Hey, people use our thing for the free stuff but still no one likes it for any other reason.”

      They just keep spending money to up their numbers and their product is still missing features and inferior to competition. They spend big money on exclusivity, but that is only temporary - if that’s how you’re getting your customers, you’re going to have to keep doing it forever to retain them. If people only use you for free stuff, you’re just going to have to keep giving stuff away at a loss to retain them.

      This model is not sustainable. You’re not doing anything that aligns value with your customers besides just throwing free stuff at them. That’s not a business.

      What’s especially sad to me is they could literally have just spent that same money to improve their launcher and have an actual product. Instead they’ve invested in temporary stats. They’re essentially bankrolling other devs on games with temporary popularity instead of in their lifelong product.

      Using other games exclusivity as sway into your ecosystem only works when you have a good product the person would be interested in but they haven’t seen it yet. EGS is currently something people are essentially coerced into using but no one really gets any real value out of it other than “well I couldn’t buy this game anywhere else”

      • Carighan Maconar@lemmy.world
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        11 months ago

        Plus it’s not like there wasn’t room for a good shopping client, if you go smart about it.

        Steam had at the time - and still has - tons of bad UI design, stemming for its very old layouts wrangling with newer client additions and changes. Plus Steam for the longest time until the new client solved it had serious issues with late boots and hanging closures. GOG had just tried to bring out their own client a few years before, but in the move to GOG Galaxy had gotten a lot of ire and fucked a lot of things up. All the per-developer clients were berated constantly.
        There was room there. But Epic, hell, this is so not it. Your client is so much worse than even the bad competitors…

        • Moneo@lemmy.world
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          11 months ago

          Steam may suck at extra goodies like streaming but they sure as hell don’t suck at selling games. Constant sales, cloud saves, pre-downloads, a solid friend system for co-op games. They nail all the important shit and that’s really all that matters to most people.

    • designatedhacker@lemm.ee
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      11 months ago

      Yeah, if I’m reading that right they’re complaining that they’re stuck at phase one of enshitification - lose money on aquiring users. The reason behind that is they’re not able to monopolize the market for their games. “These damn mobile stores won’t let us turn the corner and put the clamps on our users. Fix it please.”

    • PrMinisterGR@lemmy.ml
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      11 months ago

      If you count all of Steam’s features (Steam Input, Big Picture Mode, Proton etc), then Epic has decades of catching up to do. The problem is that usually executives will choose the “easy way out” of problems, so let’s just give free games instead of making a good platform.

    • Fredselfish@lemmy.world
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      11 months ago

      Well not to discourage them but I like Epic games because every Thursday they give me a free game sometimes two. Hell all the 100 games I own on their platform I gotten for free. So maybe that’s why it’s not profitable?

      Beyond that I see no monopoly every game on their I can find on Steam and so far have had no issues with it.