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Cake day: September 6th, 2023

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  • After further research I think it’s actually more strict in Canada than the US due the need to provide an alternative. In order to comply with pipeda:

    The individual must be informed that the conversation is being recorded at the beginning of the call . . . If the caller objects to the recording, the organization should provide the caller with meaningful alternatives. The alternatives might involve not taping the call; visiting a retail outlet; writing a letter; or, conducting the transaction over the Internet.