It used to be that you would do a search on a relevant subject and get blog posts, forums posts, and maybe a couple of relevant companies offering the product or service. (And if you wanted more information on said company you could give them a call and actually talk to a real person about said service) You could even trust amazon and yelp reviews. Now searches have been completely taken over by Forbes top 10 lists, random affiliate link click through aggregators that copy and paste each others work, review factories that will kill your competitors and boost your product stars, ect… It seems like the internet has gotten soooo much harder to use, just because you have to wade through all the bullshit. It’s no wonder people switch to reddit and lemmy style sites, in a way it mirrors a little what kind of information you used to be able to garner from the internet in it’s early days. What do people do these days to find genuine information about products or services?
The problem is that monied interests want to control the spin on information, just as General Electric was able to strictly govern television news during the cold war, and the George W. Bush administration and the military industrial complex wanted to control the newspapers and news sites during the war on terror (and game reviews occasionally gave below 7.0 out of 10)
Truth leaks to the people though novel means of communication, sadly with all the rumors. And any time a fact-checking service develops a reputation for veracity, it’s going to face pressure to close, such as Snopes; or pressure to adhere to company marketing guidelines such as Wikipedia, for whom Kelloggs Company and the Church of Jesus Christ of Latter Day Saints both have a marketing subdepartment devoted to assuring no controversies or elaborations will stay on their respective Wikipedia pages without a generous dollop of hagiography.
So yes, figuring out the real deal is still art form like processing data to get intel. For old stuff (e.g. Brigham Young’s randy exploits seducing young girls with religious mandates) we look for the theses that point to primary sources. But for new stuff, we cross-examine multiple news reports for the consistent facts, and avoid interpretation.
As for product information, yes it’s often to find out important stuff like how secure your IoT appliance is. You can assume it’s not unless they can specify how they made it so without buzzwords.