And last year they were all saying some variation on “don’t worry, AI is not going to cost anyone their jobs.”
Key take away for anyone is to never trust what an executive is saying. Much like a politician, if their lips are moving they are probably lying.
You realize ChatGPT on the phone would decrease the number of those prompts, right? You can just tell it in words what the issue is
Or it’ll just lie to me and make up some random answer it thinks I want to hear because that’s what it’s already doing. Granted, people can do the same thing, but until they get that part of ChatGPT worked out, I don’t really trust the answers it gives so much.
I just tried to call about my credit card application. The thing won’t respond to “operator” or “talk to a person”. ChatGPT would be able to at least understand I want to ask someone a question
And how does it know how to process the request? Someone still needs to program or enable it to do things, otherwise you’d just be talking to a wall. So maybe you end up with less prompts, but the end state is still going to be terrible service.
This is correct.
Source: I do this for a living.