• Lexi Sneptaur@pawb.social
    link
    fedilink
    English
    arrow-up
    107
    arrow-down
    1
    ·
    11 months ago

    But half of their modern printers require a monthly paid subscription to even function. They need to stop doing that.

    • The Assman@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      17
      ·
      11 months ago

      Hang on, I’ve had the same Brother laser printer for 10 years. Are you telling me there are for real subscription services for printers now?

      • Darkassassin07@lemmy.ca
        link
        fedilink
        English
        arrow-up
        15
        ·
        11 months ago

        Yup, a subscription that sends you ink and paper as needed (printer reports you need ink soon, sends an order automatically)

        Some are even billed per-page printed.

        If you cancel or remove your payment method: the ink you currently have stops working.

      • BearOfaTime@lemm.ee
        link
        fedilink
        English
        arrow-up
        11
        arrow-down
        1
        ·
        11 months ago

        Yep.

        HP is especially known for pushing ink subscriptions. There was some news about it recently, which is why this article exists, he’s justifying their shitty behaviour.

      • Lexi Sneptaur@pawb.social
        link
        fedilink
        English
        arrow-up
        4
        ·
        11 months ago

        There have always been for all brands, but they are usually part of a leasing contract for businesses. The new thing is that HP is trying to trick consumers into similar contracts even though most have no need for it.

      • Lexi Sneptaur@pawb.social
        link
        fedilink
        English
        arrow-up
        2
        ·
        11 months ago

        HP’s own laser printers are actually still spared of this nonsense. I use their supplies for best results as I used to contract with them and did repairs on their business customer’s machines. A large number of repair requests were caused by damage from 3rd party cartridges with low quality fusers that would cause toner to clog the mechanism.

      • GreyBeard@lemmy.one
        link
        fedilink
        English
        arrow-up
        15
        ·
        11 months ago

        But they do require you create an account and register the printer before it will function with their newer consumer printers.

        • PinkPanther@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          4
          ·
          11 months ago

          Wait, what? I’ve never heard about this before. It doesn’t change my mind that HP can go fuck themselves. I boycott because they have shit products and customer support. And I tell everyone I meet about it. Imagine me as a CrossFit vegan, only with an unhealthy hatred for HP.

          • Lexi Sneptaur@pawb.social
            link
            fedilink
            English
            arrow-up
            1
            ·
            11 months ago

            Any model that comes with an HP+ free trial subscription will stop working after the trial ends. You can then go out and buy “non instant ink” cartridges for a high price or you can sign up for their monthly subscription and get new ink and paper in the mail whenever it runs low. It’s a scummy aggressive marketing tactic.