Yup something I keep getting into arguments about at work. Sales makes a mistake on their order. And I somehow as the tech end up sorting it. And that sales person keeps their entire sales commission. I’ve been telling mgmt forever take away the commission if there are reasonable timeframe issues or incorrect selections made by the sales agent. That will make them make sure they perfect it to get their pay.
Edit: I’d like to note I’m not even asking for the commission idc I just want sales to do shit properly. Lol
They can be trained all day every day, but if they know their profits are lower they’ll do anything they can to avoid having to work with EVs.
Yup something I keep getting into arguments about at work. Sales makes a mistake on their order. And I somehow as the tech end up sorting it. And that sales person keeps their entire sales commission. I’ve been telling mgmt forever take away the commission if there are reasonable timeframe issues or incorrect selections made by the sales agent. That will make them make sure they perfect it to get their pay.
Edit: I’d like to note I’m not even asking for the commission idc I just want sales to do shit properly. Lol