UnitedHealthcare, the largest health insurance company in the US, is allegedly using a deeply flawed AI algorithm to override doctors’ judgments and wrongfully deny critical health coverage to elderly patients. This has resulted in patients being kicked out of rehabilitation programs and care facilities far too early, forcing them to drain their life savings to obtain needed care that should be covered under their government-funded Medicare Advantage Plan.
Doubt they are the only one. It’s a common complaint about most insurance companies. I’ve heard so many doctors complain about how much time they spend telling the insurance company that yes, the patient really has a disease/issue and needs the treatment they are suggesting. They don’t single out an insurance company.