For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.

  • Dojan@lemmy.world
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    1 year ago

    Shocking. They’ve been trying to make the car a second living room, and in doing so sacrifice the driving experience by foregoing buttons, levers, and switches for capacitive surfaces and touchscreens.

    The turn signal on the Tesla Yoke is shocking to me. It screams of tech boys adding “cool things” before thinking about whether or not it’s useful.

    Then there’s all the anti-consumer practises. Buy a car, but don’t own it. Yes we shipped it with heated seats, which you obviously paid for, but to use them you’ll have to pay a monthly fee. And no, you’ll still pay for all the energy used, that’s not on us. But hey we’re actually giving you a better deal on it!

    It’s all BS.

    • Dankry@lemmy.world
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      1 year ago

      Then there’s all the anti-consumer practises. Buy a car, but don’t own it. Yes we shipped it with heated seats, which you obviously paid for, but to use them you’ll have to pay a monthly fee.

      “Existence as a subscription service” should’ve been nipped in the bud long before automakers worked up the nerve to pull this nonsense but I’m afraid it’s now too late. We’re all just sentient ATMs being bled dry every month by corporations that feel entitled to our money and have no interest in doing anything to actually earn it.

    • shalafi@lemmy.world
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      1 year ago

      My gf’s Subaru makes me literally yell. No touch screen, but my god, all the controls are identical pushbuttons, pale grey symbols or tiny letters on silver. You have to squint at a pale LED readout to figure out what the HVAC is doing. Nothing is intuitive.

      Meanwhile, in my 2002 Spyder and 2004 F-150, twist knobs, receive joy.