End of an era: Zoom tells employees to return to office for work::Zoom is asking all of its employees to return to the office for the first time since the COVID-19 pandemic began, when the tech company blew up as one of the main means of communication when people were forced to work from home.
Here is a recent paper that showed an 18% decline in productivity when workers moved remotely.
https://www.nber.org/papers/w31515.
Another study, originally published during the pandemic, initially found an 8% increase in the number of calls handled per hour by employees of an online retailer when they began working from home. The original study is here.
https://scholar.harvard.edu/eharrington/publications/working-remotely-selection-treatment-and-market-provision-remote-work.
Apparently new analysis of the data has shown a 4% decline instead of an 8% improvement. I can’t find the revised analysis but this was quoted in Bloomberg and the Economist … both behind pay walls unfortunately.