My old phone number is stuck on any social media. Please help.

JayAndrewBoy@lemmy.dbzer0.com to

General Discussion@lemmy.worldEnglish · 10 hours ago

Hello!

I’m having some issues with my Instagram account. When I tried to sign in to the Instagram app or website, the code wasn’t sent to my OLD phone number and I wasn’t able to use the backup codes. However, I saved my Instagram code in my Google Authenticator app, but nothing worked. The problem also affects my Telegram and WhatsApp accounts.

It feels like my Instagram account is coming to an end, but I’m really hoping you can respond to help me solve this problem.

P.S. Sorry for posting in the wrong community.

Thank you!

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