• phantomwise@lemmy.ml
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    21 hours ago

    Why does The Fairphone (Gen. 6) not have an audio jack?

    After some of the criticism that we received about removing the headphone jack from Fairphone 4, we did consider bringing it back for The Fairphone (Gen. 6). However, we realized it would be at the expense of increasing the phone’s dimensions. We also looked into the consumer data and Fairphone 4’s weight and thickness were more of an issue than the lack of a minijack, so we decided to keep the same approach, although it was a difficult decision. We didn’t want to invest in OLED technology for the display and then not have improved the phone’s dimensions and weight. But just like with Fairphone 4 and Fairphone 5, we will still offer an adapter, which has had overall positive user reviews.

    “We heard the criticism but decided that no, you would still need an adapter to use headphones, plus a USB-C hub to be able to charge the damn thing while listening to music or watching videos”

    Funny how that’s the same excuses that we get for modern laptops terrible design. “We HAVE to make it thinner so there’s no space! You wouldn’t want a laptop that’s not complete shit if it meant it’d also be less thin and breakable, now would you?”

    • dustyData@lemmy.world
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      20 hours ago

      Let me expand, as I usually deal with surveys and population feedback. There’s loud feedback, and there’s statistically significant feedback.

      People who want a headphone jack are very loud. They will interject this issue into every feedback opportunity given. They will mention it on the comment sections, forums, q&a sessions, answer their surveys accordingly, etc. That’s all fine and their prerogative.

      However, when you look at the statistics. They are unfortunately a very tiny minority of the entire population. They are not statistically significant for decision making. They don’t have the volume to move sales significantly. This sucks, of course, and I personally wouldn’t mind the return of headphone jacks, smaller phones and bigger batteries as a fair trade for thicker phones.

      But unfortunately, the vast majority of the market is pre-occupied with other things. The phone screen is too small, the phone weights too much, the phone is too thick, I want to bring my phone to the pool without fear of it breaking, etc. They are not as passionate about it, not like the headphone people are, but they far outnumber them in several orders of magnitude. In the end, if the product doesn’t sell, it won’t matter how much it was worth to a single passionate person. It will sink the company if it doesn’t have mass appeal. Making phones is already an extremely expensive endeavor.

      • FG_3479@lemmy.world
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        14 hours ago

        You can get good Bluetooth earbuds for under $50 and a USB-C to AUX dongle for under $15.

        The average person is fine with Bluetooth earbuds or an adapter, and audiophiles would not find the inbuilt DAC/amp on a phone to be adequate.

          • 46_and_2@lemmy.world
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            7 hours ago

            Wirelessly.

            Or you switch to your bluetooth buds during a wired charge.

            I’m all for audio jacks, but have been using a phone without one for 4 years now, and there are so many options to not be incovenienced.

            Also I don’t use my audiophile headphones with the phone at all - DAC on it just isn’t good enough to get most out of then, prefer to use them with my desktop PC amp only.

              • 46_and_2@lemmy.world
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                41 minutes ago

                Didn’t know that, thanks.

                It’s kinda tough sell without wireless for such price, for me. Though I guess it’s maybe a tough fit with their modular design ambitions, and corners have to be cut somewhere to keep their higher costs down.

          • papertowels@mander.xyz
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            11 hours ago

            If we revisit the “loud” vs “statistically significant” paradigm, while it is a shame you will not be able to charge the phone with a dac in without buying a specific cable, how often does the average person do so?

      • xvapx@lemmy.world
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        18 hours ago

        People who want a headphone jack […] are unfortunately a very tiny minority of the entire population.

        People interested in paying more for fair trade materials and repairable phones are also a very tiny minority of the entire population.
        Of course I don’t have any statistic, but I would guess that the proportion of people wanting a Jack is significantly higher in the group of people interested in buying Fairphone that on the general population.

        In my particular case, I’m still using my Fairphone 3, and I’m not buying a Fairphone again unless it has a Jack.

        • falcunculus@jlai.lu
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          15 hours ago

          I don’t have any statistic, but I would guess that the proportion of people wanting a Jack is significantly higher in the group of people interested in buying Fairphone that on the general population.

          Fairphone literally does have that statistic. They spent effort to gather that info in order to inform their business decisions. And they report:

          We also looked into the consumer data and Fairphone 4’s weight and thickness were more of an issue than the lack of a minijack

        • squaresinger@lemmy.world
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          15 hours ago

          Have a look at their impact report. They themselves claim that they don’t spend more than €5 per phone on fair trade or environmental stuff.

          You are only paying more for that phone because they are a tiny boutique manufacturer who has to outsource everything. The fair/eco stuff is just fair- and greenwashing.

          If you buy a phone because you want to look fair/eco, buy a Fairphone. If you actually really care for fair/eco, get an used phone and donate some money to the correct NGOs or charities.

          • __dev@lemmy.world
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            5 hours ago

            Have a look at their impact report. They themselves claim that they don’t spend more than €5 per phone on fair trade or environmental stuff.

            I’ve looked through their report and I can’t find this info. The only thing I’ve found is a ~€2 bonus per phone to their factory workers, which is only a small fraction of a phones supply chain. Can you provide a more detailed reference supporting your claim?

            • squaresinger@lemmy.world
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              4 hours ago

              Read through the whole report, sum up all the money they mention. It comes out to $16 000. Double that for the stuff where they don’t mention money (because they surely would mention anything that costs more than the things they do mention). Double it again, for a safety margin. Double it again, because we are really generous. Now we are at €128 000. Divide that by the number of devices sold in 2024 and you get $1.24. Now add the $1.20 (Page 29) they pay as a living wage bonus and you arrive at $2.44 per device.

              And now let’s be super generous and double that guess again, and you end up with the <€5 per device that I quoted above.

              The picture becomes clearer when you look at what they say about their fair material usage.

              Take for example the FP5 (page 42 & 67). Their top claim here is “Fair materials: 76%”, which they then put a disclaimer next to it, that they only mean that 76% of 14 specific focus materials is actually fair. On the detail page (page 67) they specify that actually only 44% of the total weight of the phone is fairly mined, because they just excluded a ton of material from the list of “focus materials” to push up the number.

              The largest part of these materials are actually recycled materials (37% of the 44% “fair” materials). The materials they are recycling are plastics, metals and rare earth elements. That’s all materials that are cheaper to recycle than to mine. You’ll likely find almost identical amounts of recycled materials in any other phone, because it makes economical sense. It’s just cheaper. Since these materials cost nothing extra to Fairphone, we can exclude them from the list, which leaves 1% of actually fair mined material (specifically gold), and 6% of materials that they bought fairwashing credits for.

              Also, the raw materials of phones are dirt cheap compared to the end price. The costly part is not mining the materials, but manufacturing all the components.

              With only 1% of the materials being fairly mined and only 6% being compensated with credits, you can start to see why in total they spend next to nothing on fair mining/fair credits.

              • xvapx@lemmy.world
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                46 minutes ago

                Yeah, I see, thanks a lot for taking the time to read through the report and write this.
                It’s fucking sad but honestly thanks for pointing it out, I hadn’t even read the report.

                • squaresinger@lemmy.world
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                  30 minutes ago

                  Yeah, it is sad. Turns out, Fairphone is just yet another fairwashing company. People spend lots of money and suffer through using this phone with its trash quality software because they think that they are saving the planet by doing so, and in the end they actually just indirectly donated maybe a few Euros to some random fair credit mill.

                  Keep your eyes peeled and read what’s beind the marketing, because even companies that look good rarely are.

                  Especially for stuff like fair/eco/green, where it’s really hard to objectively measure how good something is and where legal standards are ridiculously low.

        • Benaaasaaas@group.lt
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          17 hours ago

          Just out of interest, because I too love the jack, then what are you buying in the future?

          • xvapx@lemmy.world
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            51 minutes ago

            I have no idea, I’m hoping for my F3 to still last a couple of years.
            I’m honestly pretty tired of Android, and that’s another can of worms. Maybe I’ll try with a linux phone, but I’m still undecided.

          • InFerNo@lemmy.ml
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            16 hours ago

            Motorola or whatever, depends what’s available within budget at the time I need the phone.

          • Havald@lemmy.world
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            1 hour ago

            That’s what they’re doing. That’s why they remove the headphone jack in favour for a slimmer, lighter phone. Their market research showed that’s more important to a bigger portion of their customers.

      • phantomwise@lemmy.ml
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        13 hours ago

        What statistics? People buying thin phones over thicker phones doesn’t mean much when that’s almost all that’s being sold nowadays and every phone is trying to be as thin as possible. It seemed to me that 90% of what we’re told people want is actually just what companies want to push on us because it’s cheaper and more profitable.

        All the people I know who are average users couldn’t care less about how thin the phone is, two mm more or less doesn’t make any difference. They care about screen size and being able to use it without too much hassle. If they get a phone without an audio jack half of them will just assume that they can’t plug earphones at all. And they are not the ones who will complain. But then, Fairphone isn’t marketed towards average users, so maybe their users have different priorities? Idk

    • kopasz7@sh.itjust.works
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      20 hours ago

      Very strange how mine can somehow fit a 7000mAh battery, dual SIM + SD card slot and a regular jack. Hmm…

      • sexy_peach@feddit.org
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        19 hours ago

        Is it repairable only with a screwdriver and parts you can buy from the manufacturer?

        • kopasz7@sh.itjust.works
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          16 hours ago

          That’s a definite advantage of the Fairphone.

          I guess, I will find out how mine fares when the need arises. Hasn’t happened in 4.5 years yet.

          • seejur@lemmy.world
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            18 hours ago

            Are you a Republican? Because that really sounds like “mine works, so fuck everyone else”

    • Dogyote@slrpnk.net
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      13 hours ago

      Okay, I’m going to ask… why don’t you use wireless?

      Edit: some results are in, and the only reasonable answer is better audio quality, although that’s probably no longer true. The rest are fairly weak reasons.

      Lol’d at the 10m extension cord though, thanks for that one.

      • Kannushi_Link@lemmy.world
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        8 hours ago

        Latency issue, in some use cases it’s not acceptable to have 0.1~0.3 sec lag, like racing games or rhythm games.

        (Yeah, I know there are some wireless protocols to make latency shorter, but it might cost a lot to buy a supported headphone, and it’s still useless if the phone doesn’t have proper protocol supports.)

          • TheOakTree@lemm.ee
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            13 hours ago

            Battery degradation. Wired earphones/headphones can be BIFL if treated properly. A typical wireless device will see battery degradation within a handful of years, and I have yet to see a decent TWS solution with replaceable batteries.

      • Allero@lemmy.today
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        14 hours ago

        1.Wired headphones deliver better audio quality 2.Wired headphones are harder to lose 3.Wired headphones don’t need batteries, so: a)less e-waste b)no need to check if they are charged 4.Wired headphones are more secure, connection cannot be intercepted and phishing attacks with BT are not possible 5.While wired headphones are plugged, no one can take your phone without you noticing

      • phantomwise@lemmy.ml
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        13 hours ago
        • They are expensive. You can get wired earphones for 2 euros that actually work and are reasonably durable. It’s not a great loss if they fall in a puddle or if I step on them.
        • They are a lot more failure prone. Half of those I tried didn’t work or only half worked, and those that did work didn’t last very long.
        • They have shitty range. I can use a 10 meters extension cord with wired earphones if I want to.
        • They require charging. And it’s a law of physics that everything that requires charging always run out at the most inconvenient time.
        • Also THEY ALWAYS GET LOST. Wireless earphones, mouse, controllers… it doesn’t matter, if it’s not attached with a cable they’ll just disappear.
        • Havald@lemmy.world
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          1 hour ago

          LOL, 10m extension cord. I mean you’ve already established that you don’t give a crap about sound quality with your first point but that’s just ridiculous. Not to mention the 10m cord that your dragging around the house.