Well yeah ofc they are. They make the seats too small so you pay for the premium. They make the food too shitty so you pay for the premium. They add too many stops to the flight so you pay for the premium. They make the carry-on requirements too small so you pay for the premium. And on and on and on

It’s all about profit. Any system focused on profit will eventually (and always) remove any and all human elements as allowed for the sake of that profit