• GooberEar@lemmy.wtf
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    8 days ago

    I’m mostly this way, but not today.

    I had someone with an issue signing up for an account mention that they were not successful because when they tried to sign up, they got a message that they weren’t eligible because there was already an account using that email address.

    I told them if they have a Gmail account, just use the + addressing feature, otherwise, just create a Gmail account.

    Someone else responded on the first person’s account “But they don’t have Gmail, so they can’t do it.”

    Let me tell you, THIS is a situation where a call is necessary. There’s nothing I can type that will suddenly unravel the layers here and that won’t lead to more layers being laid. It will be 100000000000000% easier and less time consuming to schedule a meeting/call and talk through this than it would be to continue this discussion in text format.