Yesterday we had a bit of an outage with image storage on our instance; Got some messages about it at one point, but that said, everything should be back up and running. Is anyone else running in to issues? I had one user mention that they had a problem this morning, but I wanted to see if anyone else was running in to problems.
Let me know! If there’s issues, we can get to the bottom of it, and get things hammered out.
Uhm… something’s off again on my side.
Are there specific symptoms I should be looking into?
i did a little testing after i noticed that local communities had the missing image placeholder; It looks like i was unable to upload any images, so i opened a ticket with the host; I would presume the pict-rs service is having issues again.
Well it’s fixed now… so I didn’t even get to clear cache and retry. But I did try opening on another browser (before writing my comment above) with similar results.
I want to be able to report a bug to the developers, but I have no idea what to tell them that might be useful. I guess I can dive into their issues tracker and take it from there.
yeah, the pict-rs service needed to be restarted it looks like. That just happened a few moments ago, and i think things are looking good from my side.
at the end of the day, the issue is the pict-rs service (which is separate from lemmy) isnt…the greatest.
I’m not seeing any issues…Can you try clearing your browser cache, or maybe open in an incognito tab?
What problems are you seeing? the same missing image thumbnail?
I had some issues with images being replaced with placeholders. My profile picture in the top right is still affected, but I think that might just be due to caching.
Edit: Refreshing fixed it so I guess it was caching.
Apparently my issue was a false positive. It seems Lemmy doesn’t like large images (even if small in size) but the message saying “too many pixels” was off-screen at that time.
I resized the image and reuploaded. Everything seems fine now.
yeah, i think that’s actually a setting on the lemmy side, you can restrict the size of uploads to prevent abuse and such. We’re using whatever the default is, i’ve never changed it.
I think this issue has come back again.
is it? it currently looks fine to me. maybe it was just a blip? are you still seeing issues?
It’s working now.
It seems like this issue is back…?
Pretty much every image in the instance is replaced with:
https://ttrpg.network/static/c15a0eb1/assets/images/broken-image-fallback.png
I’m not seeing that, I appear to see thumbnails and previews. Is this still happening for you? It could be having issues with specific instances if there’s federation issues
Whatever it was, it seems to be solved now.
Yeah, maybe there were some federation issues or something with a particular instance or two. I think Lemmy reaches out on demand to cache the thumbnail the first time it’s requested, but posts get federated over independently.
So if no one has viewed a post in the UI that’s been federated over, and the instance and ours developed communication issues between then, it’s possible that it fails to grab the thumbnail when someone is browsing in the UI
Not sure that’s the case, as I was browsing on this instance.
But… I did notice this issue just after I was trying to upload an image with “too many pixels”… maybe I was being throttled because of that?
