• puppy@lemmy.world
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    1 year ago

    To be fair, telling customers to “just buy a new one” is standard Apple practice.

    • sirfancy@lemmy.world
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      1 year ago

      Apple literally invented that move. I can understand being frustrated with Google’s track record for support, but if you are switching to Apple in hopes of them being more pro-consumer, I got some bad news for ya.

    • fartsparkles@sh.itjust.works
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      1 year ago

      Apple support and provide software updates for iPhones for 7 years. There’s plenty to hate about Apple but they’ve pretty much got the longest support for devices in the mobile industry.

      I’d love to know more vendors who support their devices for longer than 7 years.

      • TheOriginalGregToo@lemmy.world
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        1 year ago

        They also purposely build their devices in such a way that they often can’t be economically repaired, necessitating a repurchase. Check out Louis Rossman on YouTube, he owns a repair shop and rants about it all the time.

        • fartsparkles@sh.itjust.works
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          1 year ago

          I’ve literally just got my phone back from a local phone repair shop (repairing my iPhone) and it’s Samsungs my repair person rants about (the Z and S models they mentioned in particular). They fixed my iPhone same day while I waited.

          Looking at iFixit scores, that seems to track. Samsungs seem to get 2/10 to 4/10, Apple get 6/10s. Google Pixel 7 seems to get slated everywhere for taking the longest to repair.

          Phones in general seem to be awful to repair but I do not see iPhones as any worse than the current trends of unrepairable flip phones or phones with flimsy components like the Pixel 7 rear camera glass.

      • puppy@lemmy.world
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        1 year ago

        l’d love to know more vendors who support their devices for longer than 7 years.

        Fairphone

          • puppy@lemmy.world
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            1 year ago

            That was the old support standard. From this year onwards, new models will be supported for 8 years (5 year Android updates + 3 year security updates).

            • Thekingoflorda@lemmy.worldM
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              1 year ago

              Damn… that is nice! I do hope they get their battery life and camera in better shape, then they will be a real good alternative to most other phones.