Google says it can’t fix Pixel Watches, please just buy a new one
arstechnica.com
With no official repair program and no parts, broken Pixel Watches are just e-waste.

Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

  • spaghettiwestern@sh.itjust.worksEnglish
    16·
    1 year ago

    Unfortunately that huge shift would require a complete change in Google’s corporate culture and that’s not gonna happen.

    I had my own experience with their customer support after purchasing 2 Pixel 6’s. They were utter garbage. Both had the cellular connectivity problem and the fingerprint sensors were completely useless. Those sensors failed 100% of the time in brightly lit stores. There’s no way in hell that Google was unaware of those problems, and they were in fact well documented (but not resolved) after six months and one major software “fix”.

    Lucky for me a request for help on Reddit resulted in multiple people saying they despised their Pixels and to return the damn things before it was too late.

    • JackbyDev@programming.devEnglish
      2·
      1 year ago

      Do you mean Pixel 7 by chance? I’ve heard problems with it’s sensor. I have the 6 and haven’t noticed anything. Just curious mostly.

      • spaghettiwestern@sh.itjust.worksEnglish
        2·
        1 year ago

        Pixel 6. From Android Authority:

        Hate is a strong word to use in any context, so I’ll try my best to avoid that language. I very strongly dislike the Pixel 6’s fingerprint sensor.

        Glad your experience is better than ours. Maybe Google fixed the problem.