My mum on her way to tap the back button on her phone to close an app:

My mom used to rely on me to do anything technical because I was around, and I was pretty good at it. Since I’ve moved out, she went from calling me all the time about anything to do with the computer to experimenting and learning a bit before she calls me. Overall, I’m proud of her for branching out and doing something challenging. With that being said, the other day I watched her not only print out a website rather than bookmark it, but the way she printed it was by opening word, using print screen to screen cap the site, pasting the screen cap into word and then printing it from word.

I once met a man who was complaining about how much time he had to spend copying an email into a word processor. I realized that he had been doing it manually because he didn’t know that he could copy-paste.