• Jack@slrpnk.net
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    4 months ago

    That is true for outsourcing companies, but not true for product companies usually.

    • treadful@lemmy.zip
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      4 months ago

      I think it’s equally true for product companies. Do you know how hard it is to get a company to prioritize bug fixing over feature work? Shy of a user revolt, or a friend of the CEO reporting an issue, bugs are almost always second priority or lower.

      • hightrix@lemmy.world
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        4 months ago

        I’d say this strongly depends on the industry.

        In an entertainment or ad sales product, I’d completely agree with you.

        In a medical or financial product, the bug will take precedence.

        • Modern_medicine_isnt@lemmy.world
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          4 months ago

          Medical? Your funny. Healthcare software is the worst. There is a reason the stuff that matters is decades old. Cause the new stuff rarely works. And the rest… tell me again why I have to fill out the same forms year after year, and they never populate with my previous answers? Or why I have to tell them my 2 year old son isn’t menstruating or hasn’t stolen a car yet (on the same form no less). The software is so hard to use the providers have given up.

          • hightrix@lemmy.world
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            4 months ago

            I work in the medical industry. Any software that controls any device or reports any data used in the OR is absolutely treated this way.

        • treadful@lemmy.zip
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          4 months ago

          Not in my experience. Unless maybe if it causes loss of funds or other security issues, which usually get a fair response.

      • sudo42@lemmy.world
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        4 months ago

        But not at the software companies that require monthly subscriptions, right? They get money every month, so they have lots of incentive to fix all the bugs. Right? … Right? /s

      • HubertManne@moist.catsweat.com
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        4 months ago

        depends on how bad and widespread the bug is. Also if there are just to many they will do a bug squashing program increment. at least places I have worked have.

    • Modern_medicine_isnt@lemmy.world
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      4 months ago

      No idea what you are talking about. Product companies are exactly what I am referring to. Some director signs off on the purchase, probably has never even seen the software. But he has seen the sales pitch. That is what the C suite of small companies are for, mingling with the decision makers.