Fontasia@feddit.nl to A Boring Dystopia@lemmy.world · 5 months agoFirst Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.www.bloodinthemachine.comexternal-linkmessage-square44fedilinkarrow-up1358arrow-down13file-text
arrow-up1355arrow-down1external-linkFirst Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.www.bloodinthemachine.comFontasia@feddit.nl to A Boring Dystopia@lemmy.world · 5 months agomessage-square44fedilinkfile-text
minus-squareTh4tGuyII@fedia.iolinkfedilinkarrow-up8·5 months agoHonestly that doesn’t sound much better - essentially whitewashing the vocals of call centre employees to make them sound more pleasant to horrible customers
minus-squareandrew_bidlaw@sh.itjust.workslinkfedilinkarrow-up2arrow-down1·5 months agoA happy voice tells the customer to take the plugged in product with them once they want to take a bath.
Honestly that doesn’t sound much better - essentially whitewashing the vocals of call centre employees to make them sound more pleasant to horrible customers
Like a face filter but for your voice.
No cap, I’d use that.
A happy voice tells the customer to take the plugged in product with them once they want to take a bath.