This is the original meaning of the phrase “the customer is always right”. It’s been warped by “karen” types into a weapon used against minimum wage workers, but what it’s supposed to mean is “the customer is always right in matters of taste”. Meaning if a company doesn’t want to do something because they think it’s dumb but the demographic says “I like that” then the customer is right, and the company should do it. I know the dwarf tag isn’t about money, but it’s still a matter of listening to the customers on the platform.
They went from, ‘That’s stupid. We’re not doing that," to “That’s stupid but okay,” so fucking fast.
“That’s stupid but okay” is a very valve thing.
I’ve played TF2.
Their view of “what? No that’s silly” struck me as very odd.
Perhaps Valve might be several people with different opinions wearing a trench coat.
Preposterous!
But okay.
It was a fake “controversy” to draw sales and engagement.
But by pretending to make scene they just gave themselves and two other companies a shit ton of marketing and people talking about it.
Its always about the money, they found a way to make a few dollars out of nothing.
I mean, that’s how it should be.
If a mass amount of people want a trivial thing that doesn’t harm anybody else, even if you disagree with it, why not?
Disagree but only on a technicality.
Ideally, they could skip the first part.
People make mistakes. And then they fix them.
That’s how the world should work.
This is the original meaning of the phrase “the customer is always right”. It’s been warped by “karen” types into a weapon used against minimum wage workers, but what it’s supposed to mean is “the customer is always right in matters of taste”. Meaning if a company doesn’t want to do something because they think it’s dumb but the demographic says “I like that” then the customer is right, and the company should do it. I know the dwarf tag isn’t about money, but it’s still a matter of listening to the customers on the platform.